Privacy Policy – Travancore Hearing Solutions

Effective Date: 28.03.2025

Travancore Hearing Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (www.travancorehearingsolutions.in) or use our services.

1. Information We Collect

We may collect the following types of information:
* Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide through our contact forms or during consultations.
* Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on our site. We use Google Analytics for this, and IP addresses are anonymized.
* Cookies: We use cookies to enhance your browsing experience. These cookies may collect information about your preferences and activities on our site. We use cookies for website functionality, and analytics. You can manage your cookie preferences through the cookie consent banner.

2. Use of Information

We use your information for the following purposes:
* To respond to your inquiries and provide customer support.
* To schedule and manage appointments.
* To improve our website and services.
* To analyze website usage and trends using Google Analytics (IP anonymized).
* To communicate with you about our services and promotions (with your consent).
* To comply with legal obligations.

3. Cookie Usage and Consent

We use cookies to enhance your browsing experience. A cookie consent banner will be displayed upon your first visit to our website, allowing you to manage your cookie preferences. You can choose to accept or reject non-essential cookies. We use cookies for analytics and functionality.

4. Data Sharing and Disclosure

We may share your information with:
* Service Providers: Third-party service providers who assist us with website analytics (Google Analytics), appointment scheduling, and other business operations.
* Legal Requirements: If required by law, we may disclose your information to comply with legal obligations.
We do not sell your personal information to third parties.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form data is stored for a maximum of 2 years.

7. Your Rights

You have the following rights:
* Access: You can request access to the personal information we hold about you.
* Correction: You can request to correct any inaccuracies in your personal information.
* Deletion: You can request to delete your personal information (subject to legal limitations). * Objection: You can object to the processing of your personal information. * Withdrawal of Consent: You can withdraw your consent at any time (where applicable). To exercise these rights, please contact us using the information below.

8. Embedded Content

Our website may contain embedded content (e.g., maps, videos). These third-party services may collect data about you. We encourage you to review their respective privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: travancorehearingsolutions@gmail.com
Address: Mini Civil Station, THS Towers, Bank Junction, Road, Aluva, Kerala
India 683101 | +91 9797979437